We accept payments in multiple ways.

Credit Card - All scheduled bank credit cards.

Debit Card - All scheduled bank debit cards.

Net Banking - Every bank which has a net banking facility.

UPI - All major UPI platforms.

Mobile Wallet - Airtel Money, PayZapp , Freecharge , Ola Money, Jio Money , Phone Pe ,Paytm, Amazon Pay.

We list each and every scheduled bank credit cards. Simply select your preferred option from the list in our payments page and you're good to go.

All payments are accepted through scheduled bank debit cards.

All net banking payments are processed through scheduled banks with adequate facilities.

Yes, we do offer Cash on Delivery (COD) to all serviceable pin codes. TnC Applied.

All orders can be cancelled through our website. Before the order is confirmed or an invoice is generated for the product of course.

All our products can be returned as per the return policy on our website

For any delivery-related concerns such as damaged items, missing or shortfall in products, wrong items delivered, or orders marked as delivered but not received, customers must contact our customer support within 36 hours of delivery. To validate the claim, it is mandatory to share a clear, continuous unpacking video showing the sealed package, the shipping label clearly visible, and the products received inside. Requests raised beyond this 36-hour window or without the required video evidence will not be eligible for investigation or resolution. All the details must be shared over this email ID:hellogirl@capresebags.com


If you do not like the product after delivery, you may request a return within 72 hours from the date of delivery, provided the product is unused, unopened, and in its original condition with all tags and packaging intact. This return window applies only to preference-based returns and not to used or opened products. Refunds will be processed after successful pickup and quality check of the returned item, and the amount will reflect in your account within 5–7 business days, along with a Refund Reference Number (RRN) shared by our support team.You can initiate return from track order link. You can also write to hellogirl@capresebags.com with order details, contact details and product/handtag images. 

Returned products that have their tags/labels intact; are unused and have manufacturing defect will be refunded within 15 days of receipt of the return product. Pls refer the cancellation & refund policy link on website for further clarity.

No exchanges as per our current policy.

Get easy, hassle free pickups and returns for every purchase.

All products with manufacturing defects only are eligible for returns.

While we'd love to make the return experience hassle free, we do not have such a policy.

Through RTGS / Bank Transfer as per refund request

We'd love to hear from you! Contact our customer care centre at 022-41724444 or hellogirl@capresebags.com

Please refer the Service & Warranty section on the website.

The deliveries are made through reputed courier companies.

Where do you deliver We deliver across the country to over 17000 Plus Pin codes. Since there is a constant addition of pin codes, the exact number might vary from time to time.

We deliver across the country to over 17000 Plus Pin codes. Since there is a constant addition of pin codes, the exact number might vary from time to time.

The general Delivery Timelines is as below, Within the City - 3-4 Days
Within the Region - 4-7 Days
Metro Cities - 3-5 Days
Rest of India - 4-7 Days
Special Regions - 7-9 Days (Eg: Jammu/North east etc…)