Delivery is free of charge for all our customers, all across India. Currently we deliver only within India.

We accept payments in multiple ways.

Credit Card - All scheduled bank credit cards.

Debit Card - All scheduled bank debit cards.

Net Banking - Every bank which has a net banking facility.

UPI - All major UPI platforms.

Mobile Wallet - Airtel Money, PayZapp , Freecharge , Ola Money, Jio Money , Phone Pe ,Paytm, Amazon Pay.

We list each and every scheduled bank credit cards. Simply select your preferred option from the list in our payments page and you're good to go.

All payments are accepted through scheduled bank debit cards.
All net banking payments are processed through scheduled banks with adequate facilities.
No, we do not have Cash on Delivery (COD) service available currently.
All orders can be cancelled through our website. Before the order is confirmed or an invoice is generated for the product of course.
All our products can be returned as per the return policy on our website
If the product received has any manufacturing defects, damage or does not match the exact product ordered, you can request for return within 72 hours of delivery. You can initiate return from track order link. You can also write to hellogirl@capresebags.com with order details, contact details and product/handtag images
Returned products that have their tags/labels intact; are unused and have manufacturing defect will be refunded within 15 days of receipt of the return product. Pls refer the cancellation & refund policy link on website for further clarity.
No exchanges as per our current policy.
Get easy, hassle free pickups and returns for every purchase.
All products with manufacturing defects only are eligible for returns.
While we'd love to make the return experience hassle free, we do not have such a policy.
Through RTGS / Bank Transfer as per refund request
We'd love to hear from you! Contact our customer care centre at 022-41724444 or hellogirl@capresebags.com
Please refer the Service & Warranty section on the website.
The deliveries are made through reputed courier companies.
20. Where do you deliver in India? We deliver across the country to over 17000 Plus Pin codes. Since there is a constant addition of pin codes, the exact number might vary from time to time.
We deliver across the country to over 17000 Plus Pin codes. Since there is a constant addition of pin codes, the exact number might vary from time to time.
The general Delivery Timelines is as below, Within the City - 3-4 Days
Within the Region - 4-7 Days
Metro Cities - 3-5 Days
Rest of India - 4-7 Days
Special Regions - 7-9 Days (Eg: Jammu/North east etc…)
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